{"id":156,"date":"2026-08-02T13:40:38","date_gmt":"2026-08-02T13:40:38","guid":{"rendered":"https:\/\/theinnermindhaven.com\/?page_id=156"},"modified":"2026-08-02T17:58:11","modified_gmt":"2026-08-02T17:58:11","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/theinnermindhaven.com\/?page_id=156","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"156\" class=\"elementor elementor-156\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-309ac73 e-flex e-con-boxed e-con e-parent\" data-id=\"309ac73\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4990f70 elementor-widget elementor-widget-text-editor\" data-id=\"4990f70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Last updated: July 2026<\/b><\/p><p>The InnerMind Haven is committed to protecting your privacy and keeping your personal information safe. We understand the sensitive nature of the information you may share with us and are committed to handling your data responsibly and in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.<\/p><p><b>Who we are<\/b><\/p><p>The InnerMind Haven is an independent counselling service providing professional counselling and therapeutic support to children, young people and adults.<\/p><p><b>What information do we collect?<\/b><\/p><p>When you contact The InnerMind Haven through our website or by email, we may collect:<\/p><ul><li>Your name<\/li><li>Your email address<\/li><li>Your telephone number (if provided)<\/li><li>The information you choose to include in your enquiry<\/li><\/ul><p>If you become a counselling client, we may also collect additional information necessary to provide a safe and effective counselling service, including assessment information, appointment records and brief clinical notes.<\/p><p><b>Why do we collect your information?<\/b><\/p><p>We collect your information to:<\/p><ul><li>Respond to your enquiry.<\/li><li>Arrange consultations and appointments.<\/li><li>Provide counselling services.<\/li><li>Maintain appropriate clinical records.<\/li><li>Meet our professional, ethical and legal responsibilities.<\/li><\/ul><p>We will only collect information that is relevant and necessary for these purposes.<\/p><p><b>How your information is stored<\/b><\/p><p>Information submitted through our website contact form is securely transmitted to our business email account and stored electronically. Client records are stored securely using appropriate technical and organisational measures designed to protect your personal information from unauthorised access, loss or misuse.<\/p><p><b>Confidentiality<\/b><\/p><p>Confidentiality is a fundamental part of counselling. Information shared during counselling sessions will remain confidential except where there is a legal or ethical duty to disclose information.<\/p><p>This may include situations where:<\/p><ul><li>There is concern that you or another person is at immediate risk of serious harm.<\/li><li>There are safeguarding concerns involving a child or vulnerable adult.<\/li><li>Disclosure is required by law, such as a court order or legal obligation.<\/li><li>There is information relating to terrorism, serious criminal activity or other circumstances where disclosure is legally required.<\/li><\/ul><p>Where possible, any decision to share information will be discussed with you beforehand.<\/p><p><b>Who do we share your information with?<\/b><\/p><p>Your personal information will not be shared with third parties without your knowledge or consent unless:<\/p><ul><li>We have a legal obligation to do so.<\/li><li>There is a safeguarding concern.<\/li><li>It is necessary to protect you or another person from serious harm.<\/li><\/ul><p>Where appropriate, information may also be shared with professional supervisors as part of confidential clinical supervision. Any information discussed in supervision is anonymised wherever possible.<\/p><p><b>How long do we keep your information?<\/b><\/p><p>General enquiries that do not result in counselling will only be retained for as long as necessary.<\/p><p>Where counselling is provided, client records will normally be retained for\u00a0<b>seven years<\/b>\u00a0following the end of therapy, in accordance with professional guidance and insurance requirements, after which they will be securely destroyed.<\/p><p><b>Your rights<\/b><\/p><p>Under UK GDPR you have the right to:<\/p><ul><li>Request access to the personal information we hold about you.<\/li><li>Request correction of inaccurate information.<\/li><li>Request deletion of your personal information where appropriate.<\/li><li>Request restriction of processing in certain circumstances.<\/li><li>Withdraw consent where consent is the legal basis for processing.<\/li><li>Lodge a complaint with the Information Commissioner\u2019s Office (ICO).<\/li><\/ul><p>Please note that there may be legal or professional reasons why some information cannot be deleted immediately.<\/p><p><b>Contact<\/b><\/p><p>If you have any questions about this Privacy Policy or how your information is handled, please contact:<\/p><p><b>The InnerMind Haven<\/b><\/p><p>Email:\u00a0<a href=\"mailto:Theinnermindhaven@gmail.com\" target=\"_blank\" rel=\"noopener\">Theinnermindhaven@gmail.com<\/a><\/p><p>If you remain unhappy with how your personal information has been handled, you have the right to contact the Information Commissioner\u2019s Office (ICO).<\/p><p><b>Changes to this Privacy Policy<\/b><\/p><p>This Privacy Policy may be updated from time to time. Any changes will be published on this page, and the latest version will always be available on our website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Last updated: July 2026 The InnerMind Haven is committed to protecting your privacy and keeping your personal information safe. We understand the sensitive nature of the information you may share with us and are committed to handling your data responsibly and in accordance with UK data protection legislation, including the UK General Data Protection Regulation [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-156","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/theinnermindhaven.com\/index.php?rest_route=\/wp\/v2\/pages\/156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theinnermindhaven.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theinnermindhaven.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theinnermindhaven.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theinnermindhaven.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=156"}],"version-history":[{"count":4,"href":"https:\/\/theinnermindhaven.com\/index.php?rest_route=\/wp\/v2\/pages\/156\/revisions"}],"predecessor-version":[{"id":160,"href":"https:\/\/theinnermindhaven.com\/index.php?rest_route=\/wp\/v2\/pages\/156\/revisions\/160"}],"wp:attachment":[{"href":"https:\/\/theinnermindhaven.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}